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QUESTIONS? SEND US A MESSAGE

Select a department below, choose what your message is about, then fill in your details and hit Submit.

Step 1 — Choose a department

Administration

General inquiries, events, and membership

Step 2 — What is your message about?

Accounting

Assessment accounts, payments, and ownership changes

Step 2 — What is your message about?

Aquatics

Pools, aquatic classes, and programs

Step 2 — What is your message about?

Covenants

Rules, violations, and notices

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Design

Design applications and guidelines

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Landscaping

Landscaping questions and issues

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Pay Online

Online payment assistance

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Support

WebTrac access and online registration

Step 2 — What is your message about?

🔒
Locked Out of WebTrac?

If your account has been locked out after too many login attempts, the system will automatically unlock your account after 15 minutes. No action is needed from our team — simply wait 15 minutes and try again.

If you are still locked out after 15 minutes, select WebTrac Support below to contact us.

🔑
Forgot Your Password?

You can reset your password directly from the WebTrac login page. Look for the Forgot Password link on the login page and follow the instructions to reset it via email.

If you do not receive the reset email or continue to have trouble, select WebTrac Support below to contact us.

👤
Forgot Your Username?

Your username can be recovered from the WebTrac login page. Look for the Forgot Username link just below the login button and follow the instructions.

If you are unable to recover your username, select WebTrac Support below to contact us.

Step 3 — Fill in your details and send

Send Us a Message

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Administrative Office

95-303 Kaloapau Street, Mililani, HI 96789 Get Directions

Phone:
   
   
Monday-Friday
8:00 AM – 4:30 PM

Rec Center 3 Business Office

95-281 Kaloapau St, Mililani, HI 96789 Get Directions

Phone:
(808) 440-2603
Monday-Friday
7:00 AM – 9:00 PM
Saturday
7:00 AM – 9:00 PM
Sunday
7:00 AM – 9:00 PM

Rec Center 7 Business Office

95-1333 Lehiwa Drive, Mililani, HI 96789 Get Directions

Phone:
(808) 440-2608
Sunday – Thursday
7:00 AM – 7:00 PM
Last Transaction
6:30 PM
Friday – Saturday
7:00 AM – 9:00 PM
Last Transaction
8:30 PM